Cancellation Cancellation Form Memberships can only be cancelled by filling out the form below. You cannot cancel your membership by emailing the staff or owners, telling a coach in person, sending a text, calling on the phone, etc. Name First Last Email PhoneWhat Membership are you Looking to Cancel?*Why are you Cancelling?Please let us know so we can continue to improve our services.I qualify for a refund under the 7 Day Refund Policy Please cancel my membership under the 7 Day Refund PolicyOn your first purchase as a new member, you can get a refund of your unused sessions for up to 7 days from date of original purchase. Your refund will be prorated by number of sessions actually used. After 7 days, there are no refunds for any reason. Sand & Steel is not a Health Club under the Virginia Health Spa Act, so there is no 3 day cancellation rights under § 59.1-297.Accidental Renewal? I accidentally allowed my membership to renew. Please cancel it subject to the manual cancellation fee.If you intended to cancel your membership, but forget to fill-out this form, there is a 10% manual cancellation fee. This is to offset the considerable credit card fees, staff time, and accounting time associated with processing a manual cancellation after the fact. Obviously, if you have booked sessions with the above membership, you won't qualify for our accidental renewal policy.Cancellation Policy* I understand the Cancellation Policy, please process my cancellation.You can cancel a membership at any time and for any reason. Cancellations are immediate. You cannot cancel a membership for a future date or after a certain number of sessions are used. We process your cancellation on the same day you fill out this form. If you have any unused sessions, you will lose them. If you have booked any future sessions, they will be unbooked and cancelled. We do not prorate or credit back unused memberships.
