Terms of Service

By using Sand & Steel’s Training Services or purchasing any product on our website, I agree to and wish to bound by Sand & Steel’s Privacy Policy.

Refund Policy:

All sales on the website are final. We do not offer refunds of unused portions of memberships for any reason.

Service Guarantee:

We stand behind our 5 Star Service and we will replace any session with a free replacement that does not meet your service expectations.  Replacement sessions are valid for two weeks from date of request.

No-Shows:

Your membership agreement will explain the cost of no-showing your appointment. For trial classes and welcome packs, you will lose the session.

Cancellation Policy:

Your Membership Agreement governs your cancellation term and policy.

Expiration Dates

Unless stated otherwise, memberships purchase 1 month from date of purchase from the website.

Gift Certificates:

Gift Certificates cannot be combined with other discounts, apply to services items unless otherwise notes, and are not valid with items that are on sale.  All Gift Certificates have zero cash value.

Payment Options

We accept:

  • Visa, Mastercard, Discover, and Amex Cards with Stripe;
  • Visa, Mastercard, Discover, and Amex Cards with Paypal;
  • Cash
  • Check

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